This Privacy Policy explains how Café Alpenblick collects, uses, and protects your personal information when you use our site or services provided through our online platform. We are committed to protecting your privacy and handling your data in a transparent and secure manner, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Swiss data protection regulations.

1. Who We Are

We are Café Alpenblick, located at 27 Bahnhofstrasse, Zurich, Canton of Zurich, 8001 Switzerland. We are the data controller responsible for processing your personal data collected through our site.

2. Information We Collect

We may collect personal information from you in several ways through our site:

Information you provide directly: This includes information you voluntarily submit when you use our contact forms, sign up for a newsletter, or interact with other features on our site. This information may include your name and email address.

Information collected automatically: When you visit our site, we may automatically collect certain information from your device. This information may include your IP address, browser type and version, operating system, referral source, pages viewed, and the date and time of your visit. This data helps us understand how visitors use our site and improve its performance.

Cookies and similar technologies: We use cookies and similar tracking technologies to track activity on our site and hold certain information. You can manage your cookie preferences through your browser settings.

3. Lawful Basis for Processing

We process your personal information based on several lawful bases:

Consent: Where you have given us clear consent for specific processing purposes, such as sending you marketing communications. You have the right to withdraw your consent at any time.

Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your data protection rights. This may include improving our services, ensuring the security of our site, or conducting analytics.

Compliance with Legal Obligations: Where processing is necessary to comply with a legal or regulatory obligation.

4. How We Use Your Information

We use the information we collect for various purposes:

To operate and maintain our site and services.

To respond to your inquiries and provide customer support.

To send you marketing communications if you have subscribed to them and provided your consent.

To analyze how our site is used and improve its functionality and content.

To detect, prevent, and address technical issues and security incidents.

To comply with applicable laws and regulations.

5. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who perform services on our behalf, such as website hosting, analytics providers, or email service providers, strictly for the purpose of providing those services and in accordance with this policy and applicable laws. These providers are obligated to protect your information. We may also disclose your information if required by law or in response to valid requests by public authorities.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose of processing.

7. Your Data Protection Rights

Under applicable data protection laws, you have certain rights regarding your personal data. These rights may include:

The right to access the personal data we hold about you.

The right to request rectification of inaccurate or incomplete personal data.

The right to request the erasure of your personal data.

The right to request restriction of processing your personal data.

The right to object to the processing of your personal data.

The right to data portability (receiving your data in a structured, commonly used, and machine-readable format).

The right to withdraw consent at any time where processing is based on consent.

The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details provided below.

8. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure.

9. Links to Other Sites

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Cookies

We use cookies to help us understand how you use our site and to improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

11. Children's Privacy

Our site is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal data from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions or concerns regarding this privacy policy or our data practices, please contact us in writing at the following address:

Café Alpenblick
27 Bahnhofstrasse
Zurich, Canton of Zurich, 8001
Switzerland